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Notes: Product

Our thoughts, reflections and occasional rants on Product.

#112 — A formula for building effective AI agents

August 26, 2025

Product

#112 — A formula for building effective AI agents

As AI capabilities explode, founders are rushing to build agents for everything. That's a mistake.

#105 — The founder's guide to fine-tuning LLMs with Unsloth

August 12, 2025

Product

#105 — The founder's guide to fine-tuning LLMs with Unsloth

Fine-tuning an LLM customizes its behavior, enhances + injects knowledge, and optimizes performance for domains/specific tasks.

#96 — Mastra or: How to build AI agents, applications, and features quickly

July 25, 2025

Product

#96 — Mastra or: How to build AI agents, applications, and features quickly

Prototype and productionize AI features with a modern JavaScript stack so you can focus on shipping AI features, not boilerplate.

#79 — Open-source LLM models vs. closed-source LLM models

June 9, 2025

Product

#79 — Open-source LLM models vs. closed-source LLM models

Open-source AI models are crushing closed-source competitors on cost and performance for everyday business tasks.

#78 — Prompt engineering for programmers

June 7, 2025

Product

#78 — Prompt engineering for programmers

AI coding assistants are essential for startup speed – but founders need to invest in learning how to prompt them effectively.

#77 — What is (and isn't) Jobs to be Done?

June 5, 2025

Product

#77 — What is (and isn't) Jobs to be Done?

As Jobs to be Done has exploded in popularity, two main – and incompatible – interpretations have emerged.

#55 — Finding B2B product-market fit (Part II)

April 16, 2025

Product

#55 — Finding B2B product-market fit (Part II)

B2B PMF is a survival game. Master its 5 levels—from problem validation to paying customers.

#54 — Structuring B2B Marketplaces

April 13, 2025

Product

#54 — Structuring B2B Marketplaces

Choosing your B2B marketplace structure—internal unit, spinoff, or startup—is a critical early decision impacting everything.

#44 — How "Reverse RAG" eliminates healthcare hallucinations

March 15, 2025

Product

#44 — How "Reverse RAG" eliminates healthcare hallucinations

Mayo Clinic's innovative "Reverse RAG" approach nearly eliminates AI hallucinations in healthcare.

#36 — 4 principles for building truly useful AI products

December 9, 2024

Product

#36 — 4 principles for building truly useful AI products

As AI models evolve at breakneck speed, founders need a new playbook.

#22 — Effective survey design for startups

May 21, 2024

Product

#22 — Effective survey design for startups

Write surveys that engage users, boost your brand, and deliver insights.

#20 — 7 Powers

April 15, 2024

Product

#20 — 7 Powers

What's your moat? Hamilton Helmer's framework identifies 7 strategic advantages that create enduring business value.

#19 — Finding B2B product-market fit through the 5 P's

April 9, 2024

Product

#19 — Finding B2B product-market fit through the 5 P's

Most B2B startups fail to find product-market fit, but a framework of 5 P's can dramatically increase success rates.

#4 — Prompting engineering: The Basics

November 1, 2023

Product

#4 — Prompting engineering: The Basics

Five evidence-backed prompt engineering techniques that deliver 80% of the value at 20% of the effort for AI-powered startups.

#2 — Unlock customer insights with Jobs To Be Done

October 12, 2023

Product

#2 — Unlock customer insights with Jobs To Be Done

JTBD helps founders understand why customers really buy products, leading to better product decisions.

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