servicesaboutinsights
Back to all notes

#33 — Cold Take: Nontechnical SaaS founders need a CMO before a CTO

October 30, 20242 min read

#33 — Cold Take: Nontechnical SaaS founders need a CMO before a CTO

Our take: While conventional wisdom pushes nontechnical founders to find a CTO first, today's SaaS landscape requires a marketing-first approach to avoid launching great products that nobody sees.

By the numbers:

  • Significant equity dilution (typically 20-40%) when bringing on a technical co-founder for skills that could be outsourced
  • Development costs have decreased by ~60% with the rise of pre-built tools, APIs, and specialized agencies
  • Post-launch marketing determines whether your product gains traction or joins the 90% of startups that fail

The big picture: Building a product is only one piece of the puzzle. Without a strategic marketing plan, founders risk depleting budgets on development while leaving nothing for customer acquisition — the equivalent of "hosting the party of the year and forgetting to send out invitations.

Between the lines: A marketing co-founder doesn't just create demand — they build trust, loyalty, and long-term relationships that transform how your product finds its place in the market.

What they're saying: "Just because it's good software doesn't mean it's a good business. And engineers hate this, but there is this spectacular conflation of the two things. If there isn't a good way to market your software it's not a good business. It doesn't matter if it's good software," notes Seth Godin, highlighting how even excellent software like ACTA failed because "outlining was missing a method to turn it into a good business."

What to watch: When seeking a marketing co-founder, prioritize:

  • Strategic thinking that can outline and adapt your growth roadmap
  • Hands-on expertise with SEO, content, and PPC campaigns
  • Deep understanding of SaaS customers' pain points and buying behaviors
  • Collaborative mindset that thrives in cross-functional settings

Go deeper: Marketing co-founders can start adding value months before launch by influencing which features to prioritize and building runway for campaigns that take time to gain traction.

The bottom line: While technical expertise remains important, it can often be outsourced. Marketing expertise is what gets your product into people's hands and keeps them coming back — turning an MVP into a market leader.

More than just words

Don't fumble in the dark. Your ICPs have the words. We find them.

Strategic messaging isn't marketing fluff—it's the difference between burning cash on ads that don't convert and building a growth engine that scales.