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hillock.'s guide to positioningGo to website ↗Go to website ↗ (opens in a new tab)
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  • Introduction
  • Case studies
  • Our approach

  • About hillock.

  • Day 1: Customer Discovery Sprint
    • Case study: Instagram
    • Workshop
    • Market fit
  • Day 2: Positioning Sprint
    • Case study: Shopify
    • Workshop
    • Market fit
  • Day 3: Brand Sprint
    • Workshop
    • Market fit
  • Day 4: Messaging & Content Sprint
    • Workshop
    • Market fit
  • Day 5: Design Sprint
    • Workshop
    • Market fit
  • Day 6: Content Creation Sprint
    • Workshop
    • Market fit
  • Day 7: Go-to-Market Sprint
    • Workshop
    • Market fit

  • Conclusion

  • Appendix A: Jobs To Be Done (JTBD)
    • The JTBD statement
    • Step 1: Help me, a...
    • Step 2: To...
    • Step 3: When...
    • Step 4: For me...
    • Step 5: Is successful when...
    • Sprint!
  • Appendix B: Communications
    • Name your company
    • Craft your pitch deck
    • Prepare for launch

On This Page

  • The job statement will look like this:
  • The outcome statement will look like this:
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Appendix A: Jobs To Be Done (JTBD)
The JTBD statement

The Statement

Here's an example of how we like to express user needs. You can break this into two parts: the job and the outcome statement.

The job statement will look like this:

Help me a [lazy 30-something male] to [obtain the motivation to achieve the goal of running 5 kilometers] when [my health condition requires me to do more sports]

The outcome statement will look like this:

For me, a [digital product] is successful when it [minimizes] [the time it takes to come up with enjoyable routes]

Appendix A: Jobs To Be Done (JTBD)Step 1: Help me, a...

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